Toshi Academy (hereinafter referred to as “our company”) places great importance on the appropriate handling of users’ personal information and has established the following privacy policy (hereinafter referred to as “this policy”) to thoroughly protect personal information.
1. Personal information we collect
We may obtain the following information through appropriate means:

✅ Information provided by users when registering

•  Name, email address, phone number, address (if necessary)
• Account registration information (username, password)

✅ Information automatically collected when using the service

• IP address, device information, browser type
• Access history, usage status, data using cookies and similar technologies

✅ Information when making inquiries

• Information related to user questions and support requests

2. Purpose of Use of Personal Information

We use the personal information we collect for the following purposes:

✔️ Provision and operation of services
✔️ management of user accounts, provision of content
✔️ Marketing and promotion – email news, campaign information (if user permission is given)
✔️ Service improvement – analysis of usage, website improvement
✔️ Compliance with laws and regulations – fulfillment of obligations under laws and regulations

3. Provision of personal information to third parties

We will not provide users’ personal information to third parties except in the following cases:
✔️ When the user’s consent is obtained
✔️ When disclosure is required by law
✔️ When providing information to a business partner (payment agency, etc.) for the purpose of providing services
✔️ When necessary to prevent fraudulent or illegal activities

4. Management of Personal Information

We will properly manage users’ personal information and take the following measures:
✔️ Security measures – technical and organizational measures to prevent unauthorized access to or leakage of personal information
✔️ Access restrictions – limiting staff who handle personal information and implementing strict management
✔️ Data retention period – information that has achieved its intended purpose is deleted in an appropriate manner

5. Use of Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience.

💡 Purpose of using cookies

✔️ Improve site performance
✔️ Save user settings and history
✔️ Optimize analytics and marketing

Users can refuse the use of cookies by changing their browser settings, however, this may result in some functionalities being restricted.

6. Your rights

Users have the following rights against us.

📝 Request for disclosure, correction, or deletion of personal information
📩 Request to stop marketing distribution
🔄 Request for data portability (where applicable by law)

For these requests, please contact our inquiry desk (see below).

7. Changes to Privacy Policy

We may revise this policy in response to changes in laws and regulations or updates to our service content. If there are any changes, we will notify you on this website.

Please check the latest policy before continuing to use our services.

8. Contact Us

If you have any questions about this policy, please contact us at the following:
📩 Email: info@toshi-academy.com

📍 Address: 1st Floor, The Sotheby Building, Rodney Bay, Gros-Islet, P.O. Box 838, Castries, Saint Lucia

We will do our best to protect your personal information. Please use our service with confidence! 🚀🔒